100% SATISFACTION GUARANTEE
Your complete satisfaction is our goal. If for any reason we fail to live up to our commitments, we will refund our fee for that payroll processing period. For new clients, if you’re not happy with our service, we will refund all of our service fees for the first 60 days.
100% ACCURACY GUARANTEE
Our processes are designed to process payroll with calculations that are accurate. We will process your payroll and related tax calculations 100% accurately.
ON-TIME PAYROLL PROCESSING GUARANTEE
We promise to process your payroll on-time, every time.
100% NO PENALTY GUARANTEE
If the data you supply is accurate, on time, and your bank account is sufficiently funded, your payroll tax deposits and filings will be on time and accurate or we’ll pay the resulting tax penalty.
ONE-HOUR CALLBACK GUARANTEE
We know how important having a responsive payroll company is to our clients. If you call us during normal business hours, we normally are available immediately. However during the rare time when we may be with another client, we guarantee we will call you back within one hour of your call.